MelBet Privacy Policy

The platform prioritises the protection of user privacy and implements comprehensive measures to safeguard personal information. Data collection occurs during registration, account management, transaction processing, and interaction with services. Information gathered includes identification details, contact information, payment data, and activity logs necessary for delivering secure and reliable services. Technical and organisational security measures include encryption protocols, secure servers, access controls, and regular security audits.

1. Personal identification details are collected during account registration to verify user identity and comply with regulatory obligations.
2. Contact information enables communication regarding account activity, promotions, and service updates.
3. Payment details are processed securely through encrypted channels to facilitate deposits and withdrawals.
4. Activity logs monitor user behaviour for security purposes, fraud prevention, and service improvement.
5. Device information and IP addresses help detect unauthorised access attempts and ensure platform integrity.
6. Encryption protocols protect data during transmission and storage, preventing unauthorised access.
7. Access controls limit information availability to authorised personnel only, reducing internal security risks.
8. Regular security audits identify vulnerabilities and ensure compliance with industry standards.
9. Data retention policies dictate how long information is stored based on legal and operational requirements.
10. Incident response procedures address potential breaches promptly to minimise impact on users.

Users possess the right to access, correct, or delete their personal information at any time through account settings or by contacting customer support. Requests for data modification are processed within reasonable timeframes, subject to verification procedures. The platform complies with local privacy and data protection laws in India, including adherence to requirements under the Information Technology Act, 2000, and related rules governing digital privacy and electronic transactions.

Personal data collected through the platform serves multiple operational and regulatory purposes essential to service delivery. Information is utilised for account management, enabling users to access their profiles, manage settings, and track activity. Transaction processing relies on accurate data to execute deposits, withdrawals, and betting operations securely. Service improvement initiatives analyse user behaviour to enhance platform functionality, optimise features, and address technical issues. Marketing communications inform users of promotions, bonuses, and new offerings based on preferences and activity patterns. Analytics help understand user engagement, identify trends, and develop strategies to improve the overall experience.

1. Account creation and verification require personal identification details to establish secure profiles and prevent fraudulent registrations.
2. Transaction processing uses payment information to facilitate deposits and withdrawals through secure payment gateways.
3. Customer support relies on contact details and account history to resolve queries and provide assistance efficiently.
4. Security monitoring analyses activity logs and device information to detect suspicious behaviour and protect accounts from unauthorised access.
5. Promotional communications deliver targeted offers and bonuses based on user preferences and betting patterns.
6. Compliance reporting submits necessary information to regulatory authorities as required by law, including anti-money laundering checks.
7. Platform optimisation uses aggregated data to improve website performance, user interface, and navigation.
8. Responsible gaming initiatives monitor user activity to identify potential problem gambling behaviour and offer support resources.
9. Legal obligations require retention of certain records for specified periods to comply with financial and regulatory requirements.
10. Service personalisation tailors content and recommendations to individual preferences, enhancing user satisfaction.

All data processing activities are conducted transparently and in accordance with lawful bases established under applicable privacy regulations. The platform ensures that information is used solely for stated purposes and never exploited for unauthorised commercial gain or shared without proper consent.

Users can view, correct, or update their personal information at any time by logging into their account and accessing the profile settings section. The platform provides intuitive tools for managing contact details, payment methods, and communication preferences without requiring external assistance. For more complex modifications or deletion requests, users may contact customer support through available channels, including email and live chat. All modification requests are subject to identity verification procedures to prevent unauthorised changes and protect account security. Users consent to these security checks by registering and using the services. Payment information entered during transactions is handled securely by authorised electronic service providers who comply with industry standards for data protection. The platform does not store complete payment card details on its servers; instead, tokenisation and encryption methods protect sensitive financial data throughout the transaction process. User privacy remains paramount, with strict internal policies governing access to personal information and regular audits ensuring compliance with security protocols. The commitment to maintaining confidentiality extends to all interactions, whether through direct platform use or third-party payment processors integrated into the service infrastructure.

The platform is strictly intended for individuals aged 18 years and above, in accordance with legal gambling age requirements in India. The operator cannot independently verify the age of every user without receiving official identification documents during the registration and verification process.

1. Users must confirm they are at least 18 years old during account creation by accepting the terms and conditions.
2. Verification procedures require submission of government-issued identification to confirm age and identity before full account activation.
3. Accounts found to belong to individuals under 18 years will be immediately suspended and closed permanently.
4. Any deposits or winnings associated with underage accounts will be confiscated and not returned.
5. Parents or guardians who discover that a minor has registered an account may request immediate deletion of the minor’s data by contacting customer support with proof of guardianship.
6. The platform implements monitoring systems to detect suspicious activity that may indicate underage use and takes corrective action promptly.

Personal information collected through the platform may be processed and stored in jurisdictions outside India, where the operator’s partners, payment processors, and service providers are located. These international data transfers are necessary to deliver comprehensive services, process transactions, and maintain platform functionality. By registering and using the services, users consent to the cross-border transfer of their data to countries that may have different data protection laws than those in India. The platform ensures that all partners and service providers adhere to strict confidentiality agreements and implement appropriate security measures to protect user information during processing and storage.

1. Payment processors based in various countries handle transaction data to facilitate deposits and withdrawals through multiple payment methods.
2. Cloud storage providers may host servers in different jurisdictions to ensure platform reliability, redundancy, and performance.
3. Customer support centres located internationally may access account information to resolve queries and provide assistance.
4. Data protection agreements are established with all third-party service providers to ensure compliance with security standards.
5. Users acknowledge that data protection laws in foreign jurisdictions may differ from Indian regulations but trust that contractual safeguards are in place.
6. The platform regularly reviews and audits international partners to verify ongoing compliance with privacy and security requirements.

This disclaimer clarifies the scope and legal effects of the Privacy Policy and related terms governing the use of services. The disclaimer becomes effective when users accept the policy through registration, explicit acceptance during account creation, or continued use of the platform. Users acknowledge that this disclaimer forms an integral part of the contractual relationship between them and the operator.

1. The Privacy Policy may be modified or updated at any time without prior notice, and users are responsible for reviewing the latest version regularly.
2. Continued use of services after policy changes constitutes acceptance of the revised terms and conditions.
3. The operator reserves the right to alter data collection, processing, and retention practices in response to legal requirements or operational needs.
4. Users agree that the disclaimer limits the operator’s liability to the extent permitted by applicable law, particularly regarding data security incidents beyond reasonable control.
5. Disputes arising from the interpretation or enforcement of the Privacy Policy are subject to the jurisdiction specified in the Terms and Conditions.
6. The operator is not liable for third-party actions, including breaches of privacy by external service providers, although reasonable efforts are made to ensure their compliance.

Cookies are small text files placed on a user’s device by the website to store information about preferences, activity, and session data. The platform uses cookies to collect statistics on website usage, analyse user behaviour patterns, personalise content and offers, and improve overall site functionality and performance. Cookies help identify returning users, remember login credentials, track navigation paths, and deliver tailored promotional content based on individual preferences and betting history. The retention period for cookies is typically one year from the date they are set, after which they expire automatically unless renewed through continued use of the platform. Users can manage cookie preferences through their browser settings, although disabling certain cookies may affect the functionality and user experience of the website. Essential cookies required for security and core operations cannot be disabled without preventing access to the platform. Analytics cookies provide aggregated, anonymised data that helps the operator understand traffic patterns and improve service quality. Marketing cookies enable the delivery of targeted promotions and bonuses that align with user interests, enhancing engagement and satisfaction. By continuing to use the platform, users consent to the use of cookies as described in this policy and acknowledge their role in delivering a seamless and personalised experience.

By registering an account, accessing the website, or using any services provided by the platform in India, users signify their full acceptance of the current Privacy Policy and all associated terms and conditions. This acceptance is legally binding and constitutes an agreement to comply with the policies governing data collection, processing, and protection. The latest version of the Privacy Policy supersedes and replaces all previous versions, ensuring that the most current standards and practices are applied to user information. Users are encouraged to review the policy periodically to stay informed of any updates or changes that may affect their rights and obligations. Failure to agree with the terms outlined in the Privacy Policy requires users to cease using the platform immediately and request account closure through customer support. The operator assumes that continued use of services after policy updates indicates acceptance of the revised terms without requiring explicit re-confirmation. Users acknowledge that they have read, understood, and agreed to the Privacy Policy in its entirety and accept responsibility for safeguarding their account credentials and personal information from unauthorised access.

Personal information collected by the platform may be shared with third-party service providers, payment processors, regulatory authorities, and legal entities under specific circumstances. Disclosure occurs when required by law, during dispute resolution proceedings, to enforce agreements, or to protect the rights and safety of the operator, users, and the public. Third parties with access to user data are contractually obligated to maintain confidentiality and comply with applicable privacy regulations. If third-party entities are not explicitly listed on the platform, users will be informed of the purpose and scope of data sharing before information is disclosed. By providing personal information during registration and service use, users consent to such disclosures as necessary for operational and legal purposes.

1. Payment processors receive transaction details to facilitate deposits, withdrawals, and payment method verification securely.
2. Regulatory authorities may request user information to verify compliance with anti-money laundering and responsible gaming regulations.
3. Legal entities such as courts and law enforcement agencies can access data when compelled by valid legal processes or investigations.
4. Fraud prevention services analyse user activity to detect suspicious behaviour and protect the platform from fraudulent transactions.
5. Marketing partners may receive aggregated, anonymised data to deliver targeted promotions without exposing individual identities.
6. Cloud service providers host and process data on behalf of the operator, subject to strict confidentiality agreements and security protocols.
7. Customer support outsourcing partners may access account information to resolve queries and provide assistance on behalf of the operator.
8. Business partners involved in joint promotions or loyalty programmes may receive limited user data necessary to administer rewards and bonuses.

The platform may contain hyperlinks to third-party websites, including payment gateways, affiliate partners, social media platforms, and promotional sites that are not operated or controlled by the operator. These external websites maintain their own privacy policies and data handling practices, which may differ significantly from those outlined in this Privacy Policy. The operator is not responsible for the content, security, or privacy practices of third-party websites and assumes no liability for any data collected, processed, or disclosed by external entities. Users are advised to exercise caution when navigating away from the platform and to review the privacy policies of any external websites before providing personal information.

1. Third-party payment processors operate independent websites where users enter payment details during transactions, subject to the processor’s privacy policy.
2. Affiliate marketing links may redirect users to partner websites offering related services, products, or promotions with separate terms and conditions.
3. Social media integration enables sharing of content and login functionality but involves data exchange governed by the social media platform’s policies.
4. Promotional banners and advertisements may link to external sites offering bonuses or special offers from partners not directly affiliated with the operator.
5. The operator does not monitor or endorse the privacy practices of linked websites and encourages users to verify their legitimacy before sharing sensitive information.
6. Users acknowledge that clicking on external links constitutes voluntary navigation away from the platform and acceptance of potential risks associated with third-party data handling.
7. The operator disclaims responsibility for any loss, damage, or privacy breach resulting from interactions with third-party websites accessed through links on the platform.
8. Users should report suspicious or fraudulent external links to customer support to help maintain the integrity and security of the platform.